{"id":4388,"date":"2026-04-30T05:22:29","date_gmt":"2026-04-30T05:22:29","guid":{"rendered":"https:\/\/frenkie.beshirt.ba\/shop\/?page_id=4388"},"modified":"2026-04-30T05:23:36","modified_gmt":"2026-04-30T05:23:36","slug":"reklamacije-i-povrat","status":"publish","type":"page","link":"https:\/\/frenkie.beshirt.ba\/shop\/reklamacije-i-povrat\/","title":{"rendered":"REKLAMACIJE I POVRAT"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4388\" class=\"elementor elementor-4388\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cea60c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"cea60c2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d147db sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"1d147db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-437d34b sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"437d34b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5 data-start=\"64\" data-end=\"144\">REKLAMACIJE I POVRAT<\/h5><p><strong>1. Reklamacije i povrat \u2013 tekstil sa \u0161tampom (personalizovani proizvodi)<\/strong><\/p><p data-start=\"146\" data-end=\"398\">Ve\u0107ina artikala na\u00a0<a class=\"decorated-link\" href=\"http:\/\/www.frenkie.beshirt.ba\/\" target=\"_new\" rel=\"noopener\" data-start=\"165\" data-end=\"179\">www.frenkie.beshirt.ba<\/a>\u00a0izra\u0111uje se po principu\u00a0<strong data-start=\"204\" data-end=\"223\">print-on-demand<\/strong>, prema ta\u010dno definiranim specifikacijama kupca.<br data-start=\"271\" data-end=\"274\" \/>Pod\u00a0<strong data-start=\"278\" data-end=\"310\">personalizovanim proizvodima<\/strong>\u00a0smatraju se svi artikli kod kojih kupac samostalno odabere\u00a0<strong data-start=\"370\" data-end=\"397\">veli\u010dinu, boju i dizajn<\/strong>.<\/p><p data-start=\"400\" data-end=\"561\">Budu\u0107i da se takvi proizvodi izra\u0111uju\u00a0<strong data-start=\"438\" data-end=\"475\">po narud\u017ebi i za konkretnog kupca<\/strong>,\u00a0<strong data-start=\"477\" data-end=\"530\">nije mogu\u0107e ostvariti pravo na povrat ili zamjenu<\/strong>, osim u sljede\u0107im slu\u010dajevima:<\/p><ul data-start=\"563\" data-end=\"668\"><li data-start=\"563\" data-end=\"592\"><p data-start=\"565\" data-end=\"592\">gre\u0161ka u izradi proizvoda<\/p><\/li><li data-start=\"593\" data-end=\"631\"><p data-start=\"595\" data-end=\"631\">materijalna neispravnost proizvoda<\/p><\/li><li data-start=\"632\" data-end=\"668\"><p data-start=\"634\" data-end=\"668\">fizi\u010dko o\u0161te\u0107enje tokom transporta<\/p><\/li><\/ul><p data-start=\"670\" data-end=\"880\">U slu\u010daju navedenih nepravilnosti, kupac je du\u017ean podnijeti\u00a0<strong data-start=\"730\" data-end=\"783\">reklamaciju putem online formulara za reklamacije<\/strong>, najkasnije u roku od\u00a0<strong data-start=\"806\" data-end=\"841\">48 sati od preuzimanja po\u0161iljke<\/strong>, uz jasne fotografije i opis problema.<\/p><p data-start=\"887\" data-end=\"962\"><strong>2. Reklamacije i povrat \u2013 tekstil bez \u0161tampe (standardni proizvodi)<\/strong><\/p><p data-start=\"964\" data-end=\"1130\">Za proizvode koji\u00a0<strong data-start=\"982\" data-end=\"999\">nemaju \u0161tampu<\/strong>\u00a0i\u00a0<strong data-start=\"1002\" data-end=\"1026\">nisu personalizovani<\/strong>, mogu\u0107e je ostvariti\u00a0<strong data-start=\"1048\" data-end=\"1079\">pravo na zamjenu ili povrat<\/strong>\u00a0u skladu sa va\u017ee\u0107im propisima o za\u0161titi potro\u0161a\u010da.<\/p><p data-start=\"1132\" data-end=\"1225\">Kupac ima pravo na povrat u roku od\u00a0<strong data-start=\"1168\" data-end=\"1208\">14 dana od dana preuzimanja po\u0161iljke<\/strong>, pod uslovom da:<\/p><ul data-start=\"1227\" data-end=\"1397\"><li data-start=\"1227\" data-end=\"1273\"><p data-start=\"1229\" data-end=\"1273\">proizvod nije kori\u0161ten, prljan ili o\u0161te\u0107en<\/p><\/li><li data-start=\"1274\" data-end=\"1333\"><p data-start=\"1276\" data-end=\"1333\">proizvod se vra\u0107a u originalnom pakovanju, sa etiketama<\/p><\/li><li data-start=\"1334\" data-end=\"1397\"><p data-start=\"1336\" data-end=\"1397\">uz zahtjev za povrat prilo\u017ei se dokaz o kupovini (npr. ra\u010dun)<\/p><\/li><\/ul><p data-start=\"1399\" data-end=\"1550\">Tro\u0161ak povrata proizvoda snosi kupac, osim u slu\u010daju kada je reklamacija opravdana (gre\u0161ka sa na\u0161e strane, neispravan ili pogre\u0161no isporu\u010den proizvod).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>REKLAMACIJE I POVRAT 1. Reklamacije i povrat \u2013 tekstil sa \u0161tampom (personalizovani proizvodi) Ve\u0107ina artikala na\u00a0www.frenkie.beshirt.ba\u00a0izra\u0111uje se po principu\u00a0print-on-demand, prema ta\u010dno definiranim specifikacijama kupca.Pod\u00a0personalizovanim proizvodima\u00a0smatraju se svi artikli kod kojih kupac samostalno&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4388","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>REKLAMACIJE I POVRAT - Official FRENKIE merchendise shop!<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/frenkie.beshirt.ba\/shop\/reklamacije-i-povrat\/\" \/>\n<meta property=\"og:locale\" content=\"bs_BA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"REKLAMACIJE I POVRAT - Official FRENKIE merchendise shop!\" \/>\n<meta property=\"og:description\" content=\"REKLAMACIJE I POVRAT 1. 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